To enhance your fan's experience, you can gather more information for their tickets. Follow the steps below to learn how to include this feature when setting up an event in HQ.
Go through the event creation process and fill in the required information for your event. Under the Collect additional information category, click the Collect information button.
Click the Create ticket type button to create tickets you want to collect information for.
Fill in and select the required information for your ticket, such as the Ticket name, Ticket Price, and Assign ticket color. Click Save and Close to continue or Save and add another ticket to create another ticket type.
Use the Select the Ticket Type Category to select the tickets you want to collect information for.
You can Select information fields to collect information, such as First Name, Last Name, etc. Select Display these fields on the fan's ticket check box if needed.
Choose from a variety of options using Additional customized fields. Turn this feature on to create dropdowns, Check Boxes, and Text fields to describe additional information. The screenshots below show how a dropdown can be created to collect T-shirt sizes from your fans.
Add dropdown fields according to the options you would like to make available. Once finished, click on Save and then Save additional info.
After this, you can continue the normal event creation process to publish your event. If you need help with the steps listed above, please feel free to submit a Support Request.