Creating Single-Events in GoFanHQ

There are two paths to creating a single event. The first is from the dashboard under the Quick Start menu. You can also click on “Events” in the Places menu on the left-hand side of the screen or via the hamburger menu at the top. From there, click on "Add Event" and specify your type of event. 

1. Select the relevant Sport. You can only select a single sport at a time
2. ​​​​​​​Select the correct Gender & Level. If the gender is unspecified, choose “coed”. You can select multiple levels here as well. For example, Girl's Junior Varsity. This selection will flow into your reporting and GoFan event pages.
   1. Add Opponent(s) or Participant(s) for your event by searching in the “Search schools to add” box. By default, your school will be listed as the Home & Financial school
      1. Hint: Please pay attention to the logo, city, and state of the school that you're looking for. This will ensure you choose the right school.
   2. Define the Event Date & Time for the event to start. This is the actual time your event will start. The time zone will automatically be set to the school’s time. You can also choose “All day event” by turning the toggle on (blue). You can also choose to specify an event end date & time. This time is essential, as fans can purchase and use (redeem) tickets for your event until this date and time. By default, this will be 4 hours from your event start time.
   3. You can specify a particular Event Name here or allow the default of Home vs. Opponent to save. This will appear at the top of your GoFan event page.
   4. Gate Opening Time controls when your tickets become available for use. By default, this is set to 6 hours before the event begins. You can also notate “valid anytime” if you want to be able to validate tickets at the gate immediately.
   5. Venue information will be pulled in directly from your school settings. However, if you have a unique venue for this event or a specific location at the venue, you can update it here.
   6. Once you're done, click “Next”.

1. Event visibility - Once published, your event will be visible on GoFan.co within 15 minutes. If you want to hide this due to the use of private links or set the event to go live on the site at a later time and date, turn this toggle on (blue)
   1. If toggled on, you can set a publish date and time for the event to show up on your GoFan page.
2. Tickets on Sale - Your event will be available for sale within 15 minutes after publishing. If you want to wait to put this on at a later time and date, it can be set here.
   1. Note: Setting an end time while the event is still going on will restrict your ability to sell on GoFan.co or Box Office.
   2. ​​​​​​​​​​​​​​If toggled off, you can set a ticket on-sale date and time for the tickets to be purchased.
3. Event Alert is the bar that will appear at the top of GoFan.co with any high-priority information. For example, ”Masks Required”.
4. Collect Additional Information - Collect additional information that attendees must complete when purchasing a ticket for this event Ex:
   1. First Name 
   2. Last Name
   3. Email Address
   4. Phone Number
   5. Student ID
5. Custom Descriptions:
   1. Ability to customize your event page with images and robust text formatting to ensure that fans purchasing tickets have necessary and relevant information. Important to note that images should be no larger than ~1000px wide, as a larger image could cause performance issues on both the HQ and GoFan sites.
   2. You can define a custom theme for your event, which appear on your GoFan event page
   3. A custom sport name will overwrite the sport on your GoFan event page
   4. The description is a detailed description of your event. For now, it is text-based only, but you can reach out to our team if you need additional formatting
6. ​​​​​​​Pin to Top will put this event at the top of the Upcoming Events list on GoFan.
7. The buyer Purchase Limit limits the number of tickets available per order. Today, fans can go through the funnel and complete multiple orders, but this limits the number of tickets per order.
8. ​​​​​​​Once you're done with this page, click “Next”.

Description: Ticket types are simply the tickets on sale for the event. Creating tickets here will automatically create tickets for Box Office.

1. Ticket Availability is the total amount of tickets you want to sell for the event. If you don’t like to limit capacity, choose “Unlimited tickets”.
2. Ticket Types are the tickets you’d like to sell for the event. Click the blue “Add ticket type” button to add a ticket type.  Once you create your GoFan ticket, an box office ticket will also populate for ticket sales.
3. The ticket name will appear on your event. The price is the price of your ticket before fees.
4. The current status allows you to turn on and off sales.
5. Once you've added your ticket types, click "Next"

Take a quick minute to review your event setup. If everything looks good, just hit "Publish Event".  If you've set your event to show immediately (not hiding the event), your event should be live on GoFan within 15 minutes.