Follow the steps listed below to gather specific information from fans purchasing tickets.
1. After creating your event, tap on “Event management” (#1) and then “Update settings” (#2).
2. Select the ticket type you wish to collect information from (#1). In the dropdown field labeled “Information types” select the information you wish to collect (#2). Once you have selected all the information necessary, click on “Save additional info” (#3) and then “Return to event creation” (#4).
3. Lastly, to push these changes through, make sure to click on “Publish” in the bottom right.
You can also create your own “customized fields” of information to gather. All you will need to do toggle “Custom fields” to on. Then you will be able to name the field and select the correct input. For example, you could create a text input for “T-Shirt Size” where customers can type their size.