If you get the following error, below are the required ports to allow the Box Office app through firewalls:
- First, make sure that port 63357 is open
- The URL that uses the port is https://tms.bbpos.com:63357 and https://boxoffice-check.gofan.co/
- If you are still experiencing issues, make sure that the following domains are whitelisted as the GoFan Box Office application accesses them:
If these steps don't solve the issue, please try using cell data on your device if available. If you continue to have trouble, please submit a Support Request.