Box Office requires access to port 63357

  • Updated

If you get the following error, below are the required ports to allow the Box Office app through firewalls:

  1. First, make sure that port 63357 is open 
  2. The URL that uses the port is https://tms.bbpos.com:63357 and https://boxoffice-check.gofan.co/ 
  3. If you are still experiencing issues, make sure that the following domains are whitelisted as the GoFan Box Office application accesses them:

If these steps don't solve the issue, please try using cell data on your device if available. If you continue to have trouble, please submit a Support Request.

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