If you are new to GoFan or simply looking for a refresher on how to manage your account, financials, events and passes in HQ, the following resources are the best place to start:
Event Creation & Management - Via Partner Integration, Full Season, Single Event or Fundraising
Using QR Codes and Event Promotion
General Account Setup
Learn how to setup the basics of your account (address, venues, logo, etc.) and manage the users that will have access to HQ.
Event Creation & Management
1. Adding Events Automatically from our Partners
The Event Monitor is the fastest way to get your events created for ticketing using the integration we have with other systems and ensures links are available on VNN websites. Currently GoFan integrates with Arbiter, DragonFly, rSchool, and VNN.
2. Full Season Event Creation
Create a full season of events for a given sport or level all at once. This option, along with using the Event Monitor above will give you the flexibility to make some changes in bulk if needed.
3. Single Event Creation
If you are looking to create events for Performing Arts, School Dances, Camps, Registrations, or anything you want to collect money for...this is the path for you!
4. Single Event Navigation
Learn how to navigate your event once it has been created. This guide equips you to make quick event edits, locate access or promo codes, view detailed ticket sales data and much more!
5. Event Cancellations,Reschedule,Individual Fan Refunds
HQ ensures a seamless experience with the process of canceling or rescheduling events due to weather or unforeseen circumstances, as well as processing refund requests for individual fans.
6. Fundraiser Event Creation
Use the Fundraiser event setup for your galas, auctions, booster club campaigns or donation drives for organizations/causes. It's a simple way to drive revenue back to your school!
Creating a Mobile Pass
Mobile or Season Passes are a great way for fans to support your programs and skip purchasing for individual events. We'll show you how easy it is to create a pass and configure it for your specific needs.
Restricting Ticket or Pass Sales with Access Codes
Access codes are a simple solution for limiting who can purchase certain types of tickets or passes. For example if you want to limit which students are able to purchase tickets to a dance or offer a zero dollar pass to your faculty, we can show you how easy it is to make that happen.
QR Codes and Event Promotion
Learn how to download QR codes for your events to promote ticket sales and quick purchasing.