Users must have specific permissions to access the GoFan Box Office application. This access is granted from GoFan HQ, not the Box Office App. If you are looking to grant a new user access to Box Office, scroll to the bottom of this article for instructions.
*Note that only the Main and Financial contacts can create and edit Contacts
Once a user has been granted Box Office access, they can log in to the Box Office App.
Follow these instructions to log in to Box Office:
- Download the Box Office app to your device in the Apple App Store by searching GoFan Box Office For Schools.
*You can skip this step if you purchased your device from GoFan as the app will already be installed.
Enter your email address in the Email field (this must be the same email used for your GoFan HQ account)
If it is your first time logging in and you do not yet have a password, the system will will prompt them to create a new password. A validation Email will be sent as part of this process, so be sure you have access to your Email.
Open the GoFan Box Office application on the device to log in and start selling tickets.
Here are the steps for allowing a user access to Box Office:
- Log in to GoFan HQ and Navigate to the Accounts tab. Under the Contacts selection, select Create and enter the contact information details.
Under the Credentials section, check the box for Can log in to the school's Box Office account.