Users must be set up with specific permissions to access the GoFan Box Office application (available for download on Apple iOS devices). Here are the steps for allowing a user access to Box Office.
*Note that only the Main and Financial contacts can create and edit Contacts
Login to GoFan HQ and Navigate to the Accounts tab.
Under the Contacts selection, select Create and enter the contact information details.
Under the Credentials section, check the box for Can log in to the school's Box Office account.
If this is a new user, navigate to GoFan HQ.
- Enter the email address used to create the user in the Email field.
- The system will see that a password needs to be set and will prompt them to create a new password. A validation Email will be sent as part of this process, so be sure you have access to your Email.
- Open the GoFan Box Office application on your device to log in and start selling tickets.
- You may also set up specific users for Box Office access or add permission to any existing Contact you have set up.
So that you know, any ticket that is created in GoFan HQ is automatically set up in the GoFan Box Office app.