Box Office - Kit Setup Only

Please follow the steps below to setup your Box Office Kit:

1. Log in to your Box Office account with your GoFanHQ credentials.
   1. These credentials must have permissions to login to Box Office.
   2. Search the contact under your school account within GoFanHQ and select "Can log in to school's Box Office account". Then click Save.
2. Once logged in, you should land on the Reader screen.
3. Press and hold the power button on the side of the card reader.
   1. The light above the power button will flash multicolor - this indicates it is ready to connect.
4. Back on your device, click the Connect Reader button.
   1. Once found, the reader will populate on your device.
5. Select the reader to connect.
6. Select 'New Sale' or 'Store'.
7. Select the 'Event'.
8. Select quantity and receipt option.
9. Insert or tap card (swipe is only for cards with no chip).

If these steps don't solve the issue, please submit a Support Request.