How to Set Up Your Account to Receive Payments via Direct Deposit or Checks

  • Updated

In this article, we will cover how to receive payments from GoFan. You have two options for receiving payments from events. You can set up direct deposit or receive a check. 

  • ACH / Direct Deposit - is the fastest and most secure option for having funds deposited directly to the bank account for your organization.  GoFan can only deposit funds in a push fashion; we cannot withdraw.
  • Check - If ACH is not yet set up, a paper check will be mailed to the address in your account settings (Accounts > Address)

ACH details and payment preferences cannot be changed after the initial setup.  Please contact our Finance Team to make changes by emailing finsupport@gofan.co.

 

Setting Up Your ACH Details 

You can select how you would like to receive the payments from events in the financial settings in GoFan HQ.

*Financial settings can only be viewed and edited by the financial contact for your account.

 

  • Login to your GoFan account at GoFan.co
    • If you do not have an account, set one up using your school email address.
  • Then go to GoFan HQ and enter your email address and password
  • Navigate to Accounts from the left-hand menu of GoFan HQ
  • Select Edit for the Account you need to update

 

  • From the Accounts Page, select Edit on the Financial section at the bottom left-hand-side of the page.  

 

  • Press the eye icon highlighted in yellow below before typing in each banking field. 

reference a check for your account details and not a deposit slip

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To edit the Payment settings from direct deposit to a check for your school, the existing payment method must be changed by our Finance Support team.

Please reach out to them at finsupport@gofan.co to process the edit.

 

 

 

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