The Financial Settings in GoFan HQ determine the frequency with which you will be paid for your events. To access these settings, navigate to Accounts from the left-hand menu of GoFan HQ. From the Accounts Page, select Edit on the Financial section at the bottom left-hand-side of the page. GoFan supports two default payment cycle options:
- Event-Based - The most common setup. GoFan Event-Based payment is calculated for all the events that have ended for your account in the previous week, Monday through Sunday. We will process payment for your weekly sales activity on Thursday, direct deposit for most banks will show on Friday.
- Calendar-Based - The GoFan Calendar-Based payment is calculated for all the transactions processed for your account for the previous week, Monday through Sunday. We will process payment for your weekly sales activity on Thursday, direct deposit for most banks will show on Friday.
*Be sure to set up Passes and School Dances as Calendar-Based to ensure you receive payment before the end of a year or season, or for a dance where some funds are needed to prior the event date. See the Override option below:
- Override a Specific Event - You can define a unique payment cycle when creating the event for specific events, such as School Dances, Mobile Passes, and Registrations. For example, you can get paid after each event for your athletic games but choose to be paid every week for your school dances or Mobile Passes. The option to select a different Payment Cycle is displayed below when creating Mobile Passes and non-athletic events.
The Financial Contact can edit the school-level settings as needed. The Financial Admin can edit event-level payment settings before any tickets are sold for the event.