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Box Office - Updating iPad iOS Version

  • Updated

Please follow the steps below to update your Box Office iPad to the latest version.  Note that GoFan requires iOS version 15.0 or greater:

In order to get your GoFan Box Office iPad(s) updated, please take a look at these three steps necessary to update.

    1. Turn on your iPads and set them to charge. Devices need to be at least 50% charged.
    2. Once charging, select the Settings app and navigate to the WiFi settings. Select a valid WiFi network and connect to that network.
    3. Go to Settings > General > Software Update to confirm if the update has been downloaded. The screen shows the currently installed version of iPad OS and whether an update is available. If it is available, select the update and install while the iPad is still charging.

*Disconnect from WiFi as needed after the update is complete.

Once these steps have been followed, your devices are ready to run the new GoFan Box Office app. If you encounter any errors, issues, or have general questions or concerns, please submit a ticket via a Support Request.

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