GoFan Mobile HQ allows you to redeem and unredeem tickets. This redemption must occur within the allotted time for ticket redemption. If an event is set to start at 7:00 PM and your Ticket Redemption Window is set at 4 hours, you are able to redeem tickets from 3:00 PM until the closing time of the event. If there is no Redemption Window time set, they can be redeemed at any time.
Ticket Redemption Steps
1. Select Today's Event or Current Events
2. When viewing today's events, click on the down arrow to view the event.
3. From the events view, click on the person icon at the bottom of the screen.
4. Enter the email address of the person whose tickets you would like to redeem. You would then choose to either use all tickets or just redeem some of the tickets.
5. If you would like to Un-use a ticket, click on Un-use beside the ticket.